Self-hosted AI support · runs on your hardware
Your knowledge,answering everyone,around the clock.
Cloud5 Keep is a self-hosted AI assistant that answers your customers, backs up your support team, and trains your new hires — all from your own documentation, on your own hardware. Built for any business with a support load. A perfect fit for companies that sell technical products.
✕Data never leaves your network✕No per-message AI fees✕Web + WhatsApp · any language
01 — Why now
Great support
doesn't scale.
This changes that.
Your team answers the same questions every day. Customers wait in a queue. Your hardest-won product knowledge lives in PDFs and in the heads of your most experienced people — and walks out the door when they do.
Cloud chatbots promise relief, then ship your customers' data and your private documentation to someone else's servers — and bill you for every single message.
Cloud5 Keep gives you the speed of AI without the trade-offs: it answers from your knowledge, and only your knowledge, on infrastructure you control.
01
Guide
Finds the right answer instantly
Product questions, how-tos, recommendations, equivalents — ask in plain language and get the answer with the source behind it. For technical catalogs: ranked product matches with the specs that justify them.
02
Resolve
Troubleshoots and fixes issues
Pulls from your manuals and every past resolved case to give a likely cause, a step-by-step fix, and how to stop it happening again.
03
Understand
Reads what customers send
Logs, error output, screenshots, documents — Keep makes sense of them and replies with a clear diagnosis instead of “please contact support.”
04
Reach
Every channel, every language
A website widget and WhatsApp sharing one brain — answering each person in their own language, automatically.
Customer-facing
Answers your customers
24/7 support on your website and WhatsApp — no queue, no waiting, no extra headcount.
Workforce
Backs up your team
Agents get instant answers, and can watch, steer, or take over any conversation from one dashboard.
Onboarding
Trains your new hires
New staff get up to speed by asking — learning your catalog and procedures instead of reading every manual.
Cloud AI chatbots
Cloud5 Keep
Where your data lives
Someone else's servers
Your hardware, always
Cost per message
Metered, forever
$0 — it's your compute
Customer data
Sent to an external API
Never leaves your network
Your documentation
Uploaded to a vendor
Stays in your systems
Cost as you grow
Rises with every chat
Flat — you already own it
Who controls it
The vendor
You do
The only outside cost is optional WhatsApp messaging fees, paid to Meta — never a per-answer charge from us.
01
Always on
Every question answered in seconds, 24/7, across every timezone you sell into.
02
Faster resolutions
Customers get unblocked immediately instead of waiting in a ticket queue.
03
Fewer repetitive tickets
Keep handles the routine questions so your people focus on the ones that actually need them.
04
Scale without hiring
Take on more volume as you grow — without growing your support headcount at the same pace.
05
Onboard staff faster
New hires become productive in days, not months, with an expert to ask at any hour.
06
One consistent voice
Every customer gets the same accurate, on-brand answer — not whatever a tired agent half-remembers.
01
Answers only from your knowledge
It never pulls from the open internet or invents facts — only your documentation and resolved cases.
02
Always shows its source
Every answer can point to where it came from, so your team and your customers can trust it.
03
Knows when to escalate
Unsure, or facing a serious issue? It hands off to a human automatically, with the full conversation attached.
04
Private by default
Single-tenant and self-hosted — your knowledge and your customers' data are never shared or co-mingled.
And your team stays in control
Your knowledge, your rules
Your team decides what it knows. Publish an update and it's live in minutes.
Watch any conversation
Monitor live chats and step in silently whenever you want.
Take over anytime
Slide from AI to human and back — without the customer noticing a handoff.
01
Install on your hardware
We deploy Keep on your server. Nothing runs in anyone else's cloud.
02
Load your documentation
Point it at your manuals, spec sheets, and past cases — it learns your world.
03
Go live, and it keeps learning
Launch on web and WhatsApp. Every resolved case makes it sharper.
08 — Get a demo
See it on your own content.
Request a demo & a tailored quote.
Every deployment is scoped to your documentation, channels, and languages. Tell us about your support and we'll show you Keep running on your kind of content — and price it for your setup.
hello@cloud5.tech
Self-hosted · single-tenant · your hardware
Response within 24 hrs
Pricing scoped per deployment — just ask
Now onboarding new deployments. Book a demo to see Keep on your content.